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Course Outline


Topic: Introduction

Information to be covered in this module:

  1. The general laws regarding alcohol sales and service
  2. How to recognize problems before they happen
  3. How to make certain that minors don’t consume, purchase or possess alcohol at your place of business.
  4. How to recognize persons who are intoxicated
  5. How to prevent people from becoming intoxicated
  6. How to deal with intoxicated persons
  7. Conduct of guests and employees
  8. Alcohol and how it affects the drinker
  9. Alcohol and drugs don’t mix
  10. OWI and how as a server seller of alcohol you can affect it.
  11. Alcohol and Prescription Drugs as well as over the counter drugs.
  12. Techniques for checking Identification


Topic: Alcohol and the Hospitality Industry, the problems arising from alcohol consumption and the effects of such.

Information to be covered in this module:

  1. Why do you work in the hospitality business?
  2. What do you expect from working in the hospitality industry?
  3. By controlling the problems associated with alcohol, you will make more money.
  4. Why do people drink?
  5. What problems do you see happening from alcohol consumption?
  6. Statistics of the problems associated with alcohol and the impact they have on society.
  7. The Implied Consent Law
  8. OWI & OWVI(often is referred to as DUI)
  9. The costs incurred from OWI & OWVI
  10. How you as a seller or server of alcoholic beverages can directly impact OWI & OWVI


Basic Liquor lawsPermit

  1. Dram Shop Lawsuits.
  2. The potential legal consequences of over service
  3. What you can be sued for
  4. Civil law suits for serving a minor
  5. Who can sue you?
  6. Damages you would have to pay
  7. Criminal liability
  8. How to protect yourself from a Dram Shop Lawsuit also known as a third party alcohol liability lawsuit.


  1. It is illegal to solicit drinks from customers
  2. The legal hours of sales and service of alcoholic beverages
  3. Patrons bring alcohol onto premises
  4. It is illegal to serve a person who is intoxicated.
  5. Employee conduct
  6. MCLL rules and statutes for all licensees.
  7. Inspection of premises
  8. Illegal acts owner convicted
  9. Being intoxicated while working
  10. Display of licenses and permits
  11. Cooperation with officers
  12. Off premise retailers information
  13. Delivery of alcohol


  1. It is is illegal to sell too or serve a minor alcoholic beverages.
  2. What happens if you sell alcoholic beverages too or serve a minor
  3. When do minors have to leave the premises


Topic: What is alcohol and its physical impact on the body?

Information to be covered in this module:

  1. What is alcohol?
  2. Myths about alcohol
  3. How much alcohol is in one drink?
  4. How alcohol works in the body once consumed
  5. How do you become sober?
  6. What does BAC mean?
  7. How drugs and alcohol can affect a person and the results of such
  8. Seldom Abused Drugs
  9. Commonly abused prescription drugs
  10. Alcohol Poisoning


Topic: Observe Listen Evaluate and React / Guide the Guest.

Information to be covered in this module:

  1. How to recognize those who are becoming intoxicated
  2. Signs of intoxication
  3. How to deal with an intoxicated Person
  4. How to deny service to an intoxicated person


Topic: Checking ID

Information to be covered in this module:

  1. Importance of not serving Minors
  2. What are acceptable forms of identification?
  3. What is not acceptable for ID?
  4. The most common form of fake ID
  5. The Ten Point Checking System
  6. Things to look for on a suspect ID
  7. Denying service to a minor