certified alcohol servers - AACEA
As time passes, drinks change, styles change, tastes change, but one thing that never changes is the service that bartenders give their customers. Licensed bartenders through the ages - such as Reggie St. Paul - have always had to focus on responsible alcohol service. A bartender for more than 40 years, Reggie St. Paul of Cambridge, MA has poured drinks for celebrities like Miles Davis and St. Louis Cardinals Hall-of-Famer Bob Gibson.
St. Paul has watched people change, times change, and consumer tastes change over his bartending career. A former school teacher, who's served tens of thousands of customers, St. Paul says he still enjoys coming to work at The Blue Room’s ash bar in Kendall Square.
“I know every day is going to be different,’’ says St. Paul, “And I like it because I work with people who are young.’’
An article on Boston.com notes:
... He remembers when drinking was serious stuff, when tastes were dramatically different, and a bar could go through eight to 10 bottles of whiskey and bourbon a night, compared with only one bottle of gin and one bottle of vodka.
“We’re doing cocktails of the ’20s, ’30s, and ’40s,’’ St. Paul says. “It’s become exciting.’’ One big difference, he says, is that “to some people now, the glass is more important than what’s in it.’’
But some things never change for bartenders, including their interaction with customers, the social psychology they develop, and their ability to defuse potential confrontations. And then there are the physical demands.
AACEA provides alcohol server training that promotes responsible alcohol sales and service. For more information on Washington alcohol certification and bartender licensing, or to take your class from the comfort of your home visit www.aacea.com.
"Much of the current cocktail trend is based on nostalgia, and it is difficult to say it, but many cocktails that we now call "forgotten classics" are forgotten for a reason. They have the shine of history, and we're told we are supposed to love them, but they're too sweet, they lack balance, and they kind of suck. The Jerry Thomas Manhattan (2-1 Whiskey to Vermouth, Angostura Bitters, with a dash of Cointreau) tastes like syrup. It certainly doesn't taste like whiskey. But it's the earliest written recipe of the Manhattan, and people are told that it's how a Manhattan is supposed to be made. Choke it down if you can, but don't dare say you don't like it. Who the hell are you, anyway? This is a big problem for all of us. The consumer feels judged (because they are), and walks away feeling smaller than they walked in."That judgement, Neff notes, happens when bars push vintage cocktails on their menus. These heavy-hitting drinks taste much stiffer, are much stronger, and sometimes lack the balance of many modern cocktails. Bartenders who work primarily in cocktail bars serving these nostalgic drinks may forget that today's consumer has a different palate than the consumers of yesteryear. He goes on to say,
"The upside to this upswing in mixology is that we have the privilege to stand on the shoulders of giants and have taken the cocktail to a realm more respected than it has ever been before. We have more ingredients, better spirits, and the combined culinary history of the last hundred years to guide us in our current experiments. It's exciting, and I'm honored to be a part of it. The obsession with recreating cocktails in their original form stifles the creativity of people who want to push drinks to taste better."What do you think, readers? Do you prefer the newer, more complex drinks? Or will you stand by the old standards? AACEA provides alcohol server training which promotes responsible service and sales of alcohol – sign up today and you’re eligible to win $100 from AACEA and Len Riggs. To get your alcohol servers permit in Washington visit www.aacea.com.
- 2 oz. Pimm's No. 1
- 1/4 oz. fresh lemon juice
- Ginger ale
- Ice cubes
- Tools: barspoon
- Glass: highball
- Garnish: cucumber
- 2 oranges, cut into half-moons
- 2 lemons, cut into half-moons
- 1 Persian cucumber (see Notes) or one 3-in.-long piece English cucumber, washed and sliced
- 2 cups Pimm's No. 1 (see Notes)
- 4 cups Sprite or other lemon-lime soda
- 6 to 8 large sprigs mint, crushed gently, plus a few loose leaves
It is against the law to sell alcohol to an apparently intoxicated person or allow them to possess alcohol.
It is important to know the signs of intoxication - such as slurred speech, difficulty focusing, and aggressive behavior - when determining if a customer should be served alcohol. A list of signs can be found at here.
Employees should remember that customers may have already had several drinks before coming to their restaurant, so it is important to watch for signs before the first order is placed.
If a customer is showing apparent signs, employees should not serve them and remove any alcohol they have in their possession. While the customer can remain at the restaurant as long as they are not acting disorderly, employees must make sure they don't get alcohol from someone else.
When refusing service, employees can keep the situation calm by remaining polite, tactful and firm. The restaurant should have a policy about what to do after a sale is refused. Possibilities include offering complementary coffee or cab fare.
Conduct violations Restaurants should intervene immediately if they see people arguing or acting aggressively in order to prevent a fight. Customers that fight may not remain at your business.
When determining whether a disorderly conduct violation has occurred, the WSLCB looks at factors such as: * Did the restaurant create an environment that encouraged the behavior? * Did the restaurant allow the disorderly customer to remain at the business? * How did the restaurant respond to the altercation? * If there were injuries, were the police and medical aid called?
Also, owners and employees are not allowed to drink while working. In addition, employees and owners may not be at their restaurant while showing signs of intoxication, whether they are working or not.
Responsible service of alcohol should be your primary concern as a bartender or server. AACEA promotes responsible alcohol service and sales and offers online alcohol server training in Washington. For more information about your alcohol permit visit www.aaccea.com
...Local bars will be using QR codes to advertise taxi companies to help get [clients] home safely. Young adults will simply use their smart phone to scan the codes on table tents, posters and business cards to easily view a list of taxi companies.This initiative, adopted by establishments with alcohol service, provides a way for drinkers to get home safely, and still enjoy a drink or two. In a similar measure, Seattle continues to improve it's Seattle Nightlife program aimed at curbing drunk driving by providing safe transportation alternatives. Info on overnight parking is posted on parking meters city wide - offering Pre-Paid parking for the next day, should drivers choose to leave their car parked instead of driving drunk. The program also focuses on making Taxi zones more visible and dependable in parts of the city with concentrated nightlife destinations, and strives to make bus service more dependable and accessible for drinkers after a night out on the town. The Seattle Nightlife initiative is aimed at maintaining public safety, while providing businesses with greater flexibility to adapt to the market demands of residents and visitors. What can you do as an alcohol server? Keep an eye on your patrons and know when enough is enough. Part of responsible alcohol sales & service is being able to read your customers. Not only that, but it's helpful to keep a list of numbers for local taxi services on hand. Most reasonable patrons will thank you for keeping their best interests in mind. Part of becoming a certified bartender is providing responsible alcohol service aimed at reducing drunk driving. America's Alcohol Certification Education Association is committed to teaching future bartenders the basic tenets of responsible alcohol service and sales. For a list of our online alcohol certification classes, please visit www.aacea.com.
"A dry martini," he said. "One. In a deep champagne goblet." "Oui, monsieur." "Just a moment. Three measures of Gordon's, one of vodka, half a measure of Kina Lillet. Shake it very well until it's ice-cold, then add a large, thin slice of lemon peel. Got it?" "Certainly, monsieur." The barman seemed pleased with the idea. "Gosh, that's certainly a drink," said Leiter. Bond laughed. "When I'm . . . er . . . concentrating," he explained, "I never have more than one drink before dinner. But I do like that one to be large and very strong and very cold and very well-made. I hate small portions of anything, particularly when they taste bad. This drink's my own invention. I'm going to patent it when I can think of a good name."And thus the stuff of legends was born. In Casino Royale, James Bond pulls this drink out of thin air. Of course, a Vesper isn't Bond's usual cocktail of choice (the martini), in that it uses both gin and vodka, Kina Lillet instead of the usual dry vermouth, and a lemon peel instead of an olive. But the secret to the Vesper is the Lillet Blanc (Lillet has long since dropped the Kina as part of their name). Lillet is a citrusy, grassy, wine-like drink; in this case, used instead of dry vermouth. It's generally an apertif - in France, you might drink it on the rocks with a wedge of orange - but in the US it's commonly used as a cocktail ingredient. Lillet is aged much like wine and comes in red or white. For the Vesper, you'll need white. Vesper Martini/Vesper Cocktail: 3 oz London Dry gin 1 oz vodka 1/2 oz Lillet Blanc 2 dashes angostura bitters Of course, that's a fairly strong drink with approximately 4.5 oz of alcohol. In our Alcohol Server Training we teach our students how to look for signs of intoxication - one of the basics of responsible alcohol service and sales. AACEA promotes responsible alcohol service and sales and offers online alcohol server training in Washington. For more information about your alcohol permit visitwww.aaccea.com
What are the forms of acceptable identification when working in the State of Washington as a server?
According to the Revised Code of Washington (66.16.040), the following are the forms of identification that are acceptable to verify a person's age for the purpose of selling, serving, or allowing a person to possess or consume alcohol:
• Driver's license, instruction permit, or identification card of any state or province of Canada, or "identicard" issued by the Washington state department of licensing per RCW 46.20.117 • United States armed forces identification card issued to active duty, reserve, and retired personnel and the personnel's dependents, which may include an embedded, digital signature in lieu of a visible signature • Passport • Merchant Marine identification card issued by the United States Coast Guard; and • Enrollment card issued by the governing authority of a federally recognized Indian tribe located in Washington, if the enrollment card incorporates security features comparable to those implemented by the department of licensing for Washington driver's licenses.
If the identification document has an expiration date, a person may not use the document after the expiration date to verify his or her age. Some examples of valid identification are listed below.