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"Prohibition" Series Looks at Illegalizing Alcohol

From 1920 to 1933, the US 18th Amendment, or Volstead Act banned alcohol countrywide. Now, a new series on PBS titled "Prohibition", and produced by filmmakers Ken Burns and Lynn Novick shows the motives, methods, and melee that occurred when alcohol was banned in the US according to Zap 2 It.

Alcohol was considered one of the original sins of America, spurring the movement to ban the substance. Burns and Novick's series highlights the consequences of the Volstead act, including the criminalization of the alcohol industry and the rise of violent gangs as a result. Its prohibition gave rise to gangsters like Al Capone, and police were paid to look the other way. Speakeasies popped up, around the country, and in the more elite populations, cocktail parties became popular.

The support of and opposition to Prohibition represented competing strains of American thought. Where the "Roaring Twenties" introduced more progressive thought, the Temperance Movement which supported Prohibition, looked to take away certain American freedoms. The filmmakers note that while alcohol can cause social problems, it has also been a large part of human society for ages.

Says Novick, "There were many, many problems with Prohibition, but one was a fundamental misreading of the place of alcohol and also the fact that alcohol, inherently, is not bad for everyone."

"It coincided with this great liberation of the Jazz Age and the Roaring Twenties economically," Burns says. "The only thing that's going backwards is Prohibition. Everything else is going forwards; half the country becomes lawbreakers. It is a descent into hell paved entirely with good intentions."

At AACEA, we're committed to bring you news and reviews on events in the hospitality and beverage industry. AACEA provides online alcohol server training and certified bartending classes. To get your mandatory alcohol server training certificate today vist www.aacea.com. Each month, AACEA raffles off $100 to one of our MAST students.

A Drink a Day May be Good For You

Recently Boston University Medical Center produced a study suggesting that alcohol use reduces the risk for coronary heart disease, even at consumption levels considered "hazardous". Hazardous levels were defined as more than 14 drinks a week for men, seven a week for women. A drink is considered to be 1-1/2 ounces of whiskey or other hard liquor, 5 ounces of wine, or 12 ounces of beer, wine cooler and similar beverages. Says the Times, "The researchers noted that if the risk of coronary disease does not increase despite heavier drinking, it may be that higher heart risks reported in some studies are actually the result of other kinds of heart problems, such as heart rhythm or structural defects, rather than clogged arteries." In the study, researchers found that the rate of heart disease among moderate and hazardous drinkers was about the same as those who remained abstinent; even when factoring in differences in lifestyle. Unfortunately, the study could not take into account differences in exercise or diet. The article notes, however, "Alcohol may help the arteries long-term, but a report published last summer by Harvard scientists found that the risk of stroke appears to double in the hour after consuming just one drink of any type of alcohol." "At this point, we don't have enough evidence to say that people who don't drink should start, or that people who drink in small amounts, on the order of one drink a day, should stop," said Dr. Murray Mittleman, senior author of the study and director of the Cardiovascular Epidemiology Research Unit at Beth Israel Deaconess Medical Center, Harvard School of Medicine. Though a drink may increase circulation, too much is never a good thing. AACEA promotes responsible alcohol service and sales and offers online alcohol server training in Washington. For more information about your alcohol permit visitwww.aaccea.com

AACEA Launches the First Washington State Approved Online Courseware for Alcohol Server Training.

Americas Alcohol Certified Education Association (AACEA) is the first online alcohol server training provider to be approved by the Washington State Liquor Control Board. The founder of AACEA, Len Riggs is the founder of Len Riggs Alcohol Server Training (LRAST) and has operated in Washington State since 2001. This online alcohol training and certification program has also been approved by the OLCC’s Alcohol Server Education Program. “When I first became certified by the WSLCB I can remember reading the approval letter and thinking “Now what?” I started out with a shoe string budget, rolled up my sleeves and went to work. I had one goal in mind and that was to become the number one provider in Washington. When I mentioned that goal I was met with a lot of skepticism.” said Len Riggs, founder of AACEA. “As I began my quest I found myself digging deeper into the culture of alcohol service and could see where I could make a difference by teaching those in my class with more than just enough information to pass the test and get their permit.” Riggs continued. Riggs submerged himself into the LCB Rule book and asked a lot of questions. He believed that if he was going to teach it, he should know what he was talking about. Then came the stories of the impact of DUI and the lives that drunk driving has shattered and continues to shatter. “When I teach a class or when I train a trainer for AACEA / LRAST, I do my best to get the fact across that they (the student) can make a difference and save lives. Many times I have been contacted by past students who either went through a class that I taught, or through one of our trainers to thank us for teaching us what we taught.” said Riggs. The AACEA Program was written with the same dedication. Wisdom from many years of working in the Hospitality Industry, humor and a basic understanding of the LCB Rules, make the AACEA Program what it is. A few years ago LRAST became the number one Provider in Washington State and issued twice as many alcohol server permits as the next closest Provider. It is with the same dedication that LRAST was built on, “Customer Service and Comprehensive Education” that AACEA will move forward with. To register online for an alcohol servers permit in Washington visit www.aacea.com.

Alcohol Content in Wine

We found a great piece in the Seattle Times Wine Adviserwine alcohol level about alcohol levels in wines. Alcohol levels must be printed on wine labels according to Federal regulations. The Washington Wine Report notes that wines fourteen percent alcohol by volume (ABV) and under are allowed a 1.5% margin of error – provided the alcohol content does not exceed 14%. Wines over 14% are allowed a margin of error of 1%. In other words, a wine listed at 15% alcohol may be as high as 16% without running afoul of the feds. For this reason alone, there is a good chance that the percentage listed on the label is not entirely accurate. In this case, the printed numbers err significantly and still fall within the letter of the law. Wine Adviser, Paul Gregutt writes,
"So, what's too high? And what's wrong with high-alcohol wines anyway? "When a wine finishes with a burning sensation — that's too high. When the alcohol level is such that it must be masked by winemaking tricks such as massive amounts of new oak, or unwanted residual sugar — that's too high. When a wine loses all traces of varietal character or the more subtle elements that contribute to its aroma, complexity, texture and balance — that's too high. "Worst of all, when a wine reaches such ridiculous levels of alcohol that one glass makes you punch drunk — dry zinfandels pinning the meter at over 17 percent — that's waaay too high. "...When unfortified wines climb above 15.5 percent, they almost always lose subtlety and finesse. Nuances are gone, replaced by the dynamic trio of alcohol, fruit jam and lumber. Apart from the bludgeoning such wines give the palate, they are almost impossible to match with food."
In general, we've found the following to be a helpful guide: Table wine: 8 – 14% Sparkling wine: 8 – 12% Fortified wine: 17 – 22% Part of Responsible Alcohol Service is knowing how much punch a drink packs. It's important to pay attention to alcohol levels in various wines and liquors to avoid over-serving. AACEAprovides alcohol server training which promotes responsible service and sales of alcohol. To get your alcohol servers permit in Washington visit www.aacea.com If you're working in the Hospitality industry and are currently enrolled or enrolling in college, tell us what it means to you to be the first line of defense in drunk driving and you may win a scholarship for $500 through the Len Riggs and AACEA Scholarship to Save Lives Contest. Entries will be accepted until July 1st.

Alcohol Sales to Minors in Washington State

Restaurants may not sell or serve alcohol to those under 21 years of age. While not required by law, checking identification is key to preventing sales to minors. Restaurants should have a policy that dictates when an ID should be checked and what forms of acceptable ID are permitted at the business. Acceptable forms of ID * A drivers license, ID card, or instruction permit issued by any U.S. state or Canadian province * A Washington temporary drivers license (paper license) * A U.S. Military ID * An official passport * A merchant marine ID * A Washington State tribal enrollment card A valid ID must show: * Date of birth * Signature (except U.S. Military IDs) * Photo * Note: If an ID has an expiration date, the ID must not be expired How to check ID: * Ask for identification. * Have the customer hand you the ID. Do not accept or handle a customer's wallet. * Check the expiration date. Do not accept expired ID. * Check the date of birth. For vertical Washington IDs, check the information to the left of the photo to make sure the customer has turned 21. * Verify the photo matches the customer. * Verify the IDs unique features (for example, on a Washington ID, a black state seal overlaps the photo). AACEA provides alcohol training in Washington. It is important to know how to properly check ID to protect yourself when serving alcohol. To take your alcohol server training class and get your alcohol permit in Washington visit www.aacea.com

Applebee’s to Retrain Alcohol Server Staff after Serving Child Alcohol

Mandatory alcohol server training and paying close attention when handling alcohol and other beverages stored at the bar can prevent the type of incident we saw in the news this week. Applebee’s Grill & Bar said Monday it would change how drinks are served after a toddler was mistakenly given alcohol instead of juice at one of its restaurants last week. The 15-month-old child was served a trace amount of alcohol Friday at an Applebee’s in Madison Heights, Mich. Police ruled it an accident, saying the child’s cup was filled from a mislabeled bottle at the bar. Archer said Applebee’s was conducting an investigation into the incident. In the meantime, he said the chain would make immediate changes to its procedures for serving apple juice and other non-alcoholic drinks. “We will switch to pouring apple juice only from single-serve containers served at the table. We have already started communicating this new policy within our system and it will be in-place this week,” Archer said. “[Secondly,] we will retrain all servers on our beverage pouring policy, emphasizing that non-alcoholic and alcoholic beverages must be stored in completely separate and identified containers.” The incident at the Detroit-area Applebee’s is not the first time a minor was mistakenly served alcohol at one of the chain’s units. In 2006, a New York City Applebee’s accidentally served a 5-year-old a Long Island iced tea cocktail instead of apple juice. And in June 2007, the Associated Press reported that an Applebee’s unit in Antioch, Calif., accidently served a margarita to a 2-year-old instead of apple juice. Read more. In order to serve alcohol in the State of Washington you must have an alcohol server permit. Online alcohol server training is available at http://www.aacea.com.

Bartender Question: How do I Cut a Customer Off?

In the bartending industry, certified bartenders may find themselves facing rowdy customers who have had a little too much to drink. Knowing the signs of over-intoxication, and when to say no are part of responsible server training. America’s Alcohol Certified Education Association asked bartending pro Jeffrey Morgenthaler how to cut someone off - on the subject, he says, "Telling someone “No more” can lead to an uncomfortable situation. So that’s why I now try to approach the denial of alcohol from a hospitality-centric perspective: I’m the one who helped get you into this mess, and now I’m going to be the one who helps you get out of it – a bartender in every sense of the word." Some of the best methods for cutting unruly customers fall into the category of simply caring for your customer. You want them to continue to come back for a long time to come, which means that in no condition should they get in their car while inebriated. Jeffrey suggests simply explaining this to them - and then by suggesting food, soft drinks, water or coffee to over-inebriated guests, you keep them in a safe place, while giving them a little bit more time to sober up. The next step after diffusing the situation is to alert the rest of your crew, so that nobody continues to over-serve your guest. Bartenders who seem caring, who de-escalate the situation, and who offer to help clients seem to have the best results when cutting off customers. Many of Jeffrey's very smart readers also provided insight on this bartending conundrum. One reader mentioned "actively managing" your clientele. Heath says: "When I probably have had too much, bartenders often take far longer to come back to ask for my next drink than they usually do, or they forget the drinks I’ve ordered, or introduce me to someone who’s about to go have a cigarette. I appreciate these measures that let me save face (and sometimes not even notice that it’s happening), while having the same effect of keeping me from having far too much more to drink." One clever commenter mentioned a game she created to cut off inebriated customers. Cheryl says: "I had to come up with something creative. It’s my bartender nature to always bring humor into as much of life as possible, so I went out and bought an Operation game. I used the game for guests I felt should be cut-off. I’d pull it out with a big smile and tell the drunken soul that I would strike a deal with them. The rules were simple. Get all the bones out without the red buzzer nose going off and I’d serve them another drink. The game on the bartop was a magnet of fun and as you might have guessed, a big hit. The people that loved it the best were the local cops. They called it my sobriety test." By keeping your cool and being discrete about cutting someone off, you encourage your customers to continue returning to your establishment. Not only that - you diffuse potentially unsafe situations. AACEA's certified bartenders gain valuable experience like cutting off inebriated customers at our mandatory alcohol server training classes. We provide online alcohol server training, while promoting responsible service and sales of alcohol. To get your servers permit, visit www.aacea.com.

Bartending Icons: Reggie St. Paul

As time passes, drinks change, styles change, tastes change, but one thing that never changes is the service that bartenders give their customers. Licensed bartenders through the ages - such as Reggie St. Paul - have always had to focus on responsible alcohol service. A bartender for more than 40 years, Reggie St. Paul of Cambridge, MA has poured drinks for celebrities like Miles Davis and St. Louis Cardinals Hall-of-Famer Bob Gibson.

St. Paul has watched people change, times change, and consumer tastes change over his bartending career. A former school teacher, who's served tens of thousands of customers, St. Paul says he still enjoys coming to work at The Blue Room’s ash bar in Kendall Square.

“I know every day is going to be different,’’ says St. Paul, “And I like it because I work with people who are young.’’

An article on Boston.com notes:

Through the decades, he has watched drinkers rediscover cocktails and seen smoke-filled rooms consigned to the ashtray of history.

... He remembers when drinking was serious stuff, when tastes were dramatically different, and a bar could go through eight to 10 bottles of whiskey and bourbon a night, compared with only one bottle of gin and one bottle of vodka.

Drinking habits have changed dramatically since then, often circling back to decades-old tendencies. Cocktails are popular once more, wine is nearly a given, and bartenders must learn or reacquaint themselves with the mechanics of an intricately mixed drink.

“We’re doing cocktails of the ’20s, ’30s, and ’40s,’’ St. Paul says. “It’s become exciting.’’ One big difference, he says, is that “to some people now, the glass is more important than what’s in it.’’

But some things never change for bartenders, including their interaction with customers, the social psychology they develop, and their ability to defuse potential confrontations. And then there are the physical demands.

At America's Alcohol Certified Education Association, we tip our hats to certified bartenders like Reggie St. Paul, who continue to provide responsible alcohol sales and excellent customer service.

AACEA provides alcohol server training that promotes responsible alcohol sales and service. For more information on Washington alcohol certification and bartender licensing, or to take your class from the comfort of your home visit www.aacea.com.

Be a Better Bartender!

Whether you bartend part-time or full-time, it is one of the most lucrative jobs in the hospitality industry. Even when the economy is not in great shape, many people will still go out drinking. As a bartender, you can make decent cash on the spot from tips, but the better bartender you are, the more cash you will make! To be a great bartender, you need to have a great personality. Smile, have a sense of humor, be outgoing, and enjoy your job. These are the things that really make a great bartender. As a bartender, you have a responsibility to not over-serve your guests. Not only does it put your job and the community at risk, but a drunken guest does not equal better tips! BE ATTENTIVE. It is important that you are attentive. Be aware of when your guest is getting low on their drink. Don’t wait until they are finishing the last drop to ask if they want another. The key here is still not to over-serve! BE KNOWLEDGEABLE. It is important that you know how to make a good drink. Be aware of ingredients in a drink in case you have to substitute. Know all of your basic drinks and know your wines! Food pairing is important in any establishment and it is important to know which wine to offer with each item on the menu. BE ABLE TO MULTI-TASK. Remember that you are in customer service. Multi-tasking is key. Being able to take someone's drink order while giving change to someone else is efficient and saves you time. KNOW YOUR REGULARS. At the minimum, know people's first name. If a customer comes in and sits at the bar on a regular basis, you should learn his name, his drink, his job, and his spouse's name. Be attentive to his needs and take the time to talk to him or her. KNOW THE LAW! You play an important role in keeping your guests safe by selling alcohol responsibly and ensuring liquor laws are followed. It is crucial to check IDs carefully, watch for signs of intoxication and create an environment that discourages disorderly behavior. AACEAprovides alcohol server training which promotes responsible service and sales of alcohol. To get your alcohol servers permit in Washington visit www.aacea.com

Be the Best Server You Can Be and Provide Responsible Alcohol Service

Responsible service of alcohol is just one aspect of the job in the hospitality industry. What does it take to be a really good server? In order to be a successful server, you have to have a good memory and be able to think fast. Having a positive attitude is key in dealing with the ups and downs of the restaurant business. Dealing with the kitchen and sometimes impatient guests, requires you to be engaging, accommodating and professional. But first things first, learn the menu and learn it fast! When guests ask questions you want to have a knowledgeable answer ready. By knowing your menu you will quickly be able to identify opportunities to up sell and therefore increase your check average.
  • Learn your guests’ names and use them
  • Anticipate their needs and be there when you are needed
  • Remove plates, glasses and other used items promptly
  • Learn your wines and know what to offer with each menu item
Most importantly, know the signs of intoxication and how to deal with kindly and properly cutting a guest off. Get your manager involved and stay cool. AACEA provides alcohol server training that promotes responsible alcohol sales and service. Get your Washington alcohol permit online. For more information on Washington alcohol certification and to take your class from the comfort of your home visit www.aacea.com.

Become a Better Bartender: Know Your Customers

One of the best ways to become a successful bartender is to know your customers. Knowing your customers means using the customers names to build rapport, reading your customers, and anticipating their needs. Learn to remember names - if not long term, at least for the night. Pay close attention your customer when he walks in - and strike up conversation. The better you are at learning about and remembering your customers, the better you’ll be able to serve them. bartenderWhen it comes to using and remembering your customers names, you might cringe; however, nothing captures your customer’s attention and confidence faster than hearing his own name. You don't need a stellar memory - just find a way that works for you and stick to it. You might try name association; for example, Stella likes Stella Artois, Jerry likes Jack and Cokes. You could also try repetition; such as, "Hi, Dave!" and later, "Is your drink okay, Dave?" "Dave, can I get you anything else?" It sounds sort of silly, but it definitely works. There's no way to remember every customer's name, but try either of these tricks and you'll be amazed when - a month later - you remember the name of that familiar face at the bar! Learning a customer's name is a great way to get them talking, and talking with your customers clues you in to a few things. Are they chatty or reserved? A quick chat will put your customer at ease. Are they grumpy or do they seem happy? Alcohol seems to exaggerate moods, so you might be more cautious about how much you serve a sullen customer. Are they easy to talk to? You'll be better able to assess when enough is enough - for example, are they slurring? Has their reaction time dropped drastically? Pay attention to these clues and you'll know when to pour and when to say, "No more." Paying attention to these clues will also help you remember to check back in with your customers and anticipate their needs. You want bright, smiling faces around your bar and striking up conversation is a good way to engage your customers. AACEA provides alcohol server training that promotes responsible alcohol sales and service. Get your Washington alcohol permit online. For more information on Washington alcohol certification and to take your class from the comfort of your home visit www.aacea.com. If you're working in the Hospitality industry and are currently enrolled or enrolling in college, tell us what it means to you to be the first line of defense in drunk driving and you may win a scholarship for $500 through the Len Riggs and AACEA Scholarship to Save Lives Contest. Entries will be accepted until July 1st.

Cocktail Culture is Killing Bartending

An article on SeriousEats.com asks if cocktail culture is killing the art of bartending. The writer, Michael Neff, says that the nostalgia for vintage cocktails has birthed a "cocktail culture" where drinks like the Manhattan are king - despite whether or not anyone actually likes them. This nostalgia is alienating the only people who can tell us whether or not these drinks are any good. Those people are the consumers. Neff states:
"Much of the current cocktail trend is based on nostalgia, and it is difficult to say it, but many cocktails that we now call "forgotten classics" are forgotten for a reason. They have the shine of history, and we're told we are supposed to love them, but they're too sweet, they lack balance, and they kind of suck. The Jerry Thomas Manhattan (2-1 Whiskey to Vermouth, Angostura Bitters, with a dash of Cointreau) tastes like syrup. It certainly doesn't taste like whiskey. But it's the earliest written recipe of the Manhattan, and people are told that it's how a Manhattan is supposed to be made. Choke it down if you can, but don't dare say you don't like it. Who the hell are you, anyway? This is a big problem for all of us. The consumer feels judged (because they are), and walks away feeling smaller than they walked in."
That judgement, Neff notes, happens when bars push vintage cocktails on their menus. These heavy-hitting drinks taste much stiffer, are much stronger, and sometimes lack the balance of many modern cocktails. Bartenders who work primarily in cocktail bars serving these nostalgic drinks may forget that today's consumer has a different palate than the consumers of yesteryear. He goes on to say,
"The upside to this upswing in mixology is that we have the privilege to stand on the shoulders of giants and have taken the cocktail to a realm more respected than it has ever been before. We have more ingredients, better spirits, and the combined culinary history of the last hundred years to guide us in our current experiments. It's exciting, and I'm honored to be a part of it. The obsession with recreating cocktails in their original form stifles the creativity of people who want to push drinks to taste better."
What do you think, readers? Do you prefer the newer, more complex drinks? Or will you stand by the old standards? AACEA provides alcohol server training which promotes responsible service and sales of alcohol – sign up today and you’re eligible to win $100 from AACEA and Len Riggs. To get your alcohol servers permit in Washington visit www.aacea.com.

Common Liquor Law Violations in 2010

Restaurants play an important role in keeping their customers safe by selling alcohol responsibly and ensuring liquor laws are followed. It is just as crucial to check IDs carefully, watch for signs of intoxication and create an environment that discourages disorderly behavior as it is to provide excellent food and an inviting ambiance. Top 3 Violations in 2010 1. Sales to minors 2. Sales to apparently intoxicated persons 3. Employees drinking on duty Top 3 Complaints in 2010 1. Sales to apparently intoxicated persons 2. Sales to minors 3. Disorderly conduct "Restaurants can avoid common liquor law violations through training, clear business policies and diligence," said Chief Pat Parmer of the Washington State Liquor Control Board (WSLCB) Enforcement and Education Division. "For managers and owners, it is especially important to regularly review your expectations with your staff to avoid complacency or confusion." The WSLCB may find violations during compliance checks, premises checks, undercover operations, and complaint investigations. Complaints can come from the public, law enforcement and employees, and officers follow up with interviews and visits. "Public safety violations - such as sales to minors and apparently intoxicated persons, and disorderly conduct - are considered the most serious," said Chief Parmer. "From the first drink order to the final check, employees should be aware of the situation and ready to take action to prevent harm to their customers." Administrative violation notices can result in fines or liquor license suspensions for the restaurant. Employees involved in the violation could face criminal citations, fines and even jail time. Mandatory Alcohol Server Training permits - which allow employees to serve alcohol - could be suspended or revoked. The WSLCB also gives verbal and written warnings, which do not result in fines or suspensions. AACEA and Len Riggs provides server training and alcohol training in Washington. To get your alcohol server permit in Washington visit www.aacea.com to take the alcohol permit class from the comfort of your home!

Extra Dry or Brut? A Primer on Champagne, Part I

"Come quickly, I am tasting stars..." Dom Perignon, after his first taste of Champagne,
Do you know the difference between an extra dry and a brut champagne? Can you tell a Cava from a Prosecco? Do you know what bubbles from Napa are called, or what makes it bubbly in the first place? If the answer to any of these questions is NO, you're not alone. The confusion may stem from the bubbly elixr's ubiquitos misrepresentation (not all sparkling wines are champagnes), and the confusion between the name, and the taste. Champagne Campaign! Champagne is a sparkling wine that comes ONLY from the region of Champagne, France. Champagne, France courtesy of Drinknectar.comAny other bubbles calling themselves champagne that do not hail from the region north of Paris are not. They're generally considered "sparkling wines". As Drinknectar.com notes, "While it might sound like French snobbery to some, they developed the process, so I think they deserve to lay claim to the name." We agree. For sparkling wines that come from outside the Champagne region, the French have reserved the terms "Mousseux", "Crémant" and sometimes "Blanquette". Blanquette is generally a white from Limoux and the sparkling Blanquette actually pre-dates champagne. When buying, look for the words "méthode champenoise", which means the wine has a second-fermentation in the bottle. This extra fermentation is where the bubbles come in. This is in opposition to the charmat method (and most any other kind of fermentation), which actually requires a large tank. Here, the carbon dioxide is injected while the wine is in stainless steel tanks (rather than fermented in its' own bottle), and is bottled under pressure in a continuous process. Dry or Brut? These terms often confuse bubble-buyers. Many would think of a dry wine as being just that - not sweet. However, when it comes to champagne and other sparkling whites, this option is often the sweetest. When looking for a drier bottle, keep this in mind:
  • Extra Brut (The driest - Pucker up! Many enjoy this extra dry sparkling wine)
  • Brut (Highly recommended)
  • Extra Dry (Which is not as dry as Brut)
  • Dry/Sec (Much sweeter than Brut)
  • Demi-Sec (A great dessert wine)
  • Doux (Maximum sugar)
Most champagne is made as a "cuvée" - a blend of 3 types of grapes, typically 2 white and one red. A Blanc de Blancs will be made entirely of white grapes, and is generally more delicate, while a Blanc de Noirs is a white wine made of red/black grapes. The Blanc de Noirs is generally more robust, with a golden color. You may also see bottles of Rosé Cuvée which means just a touch of red wine is added to give it the pink color. Rosé Cuvée is not to be confused with rosé wines. Serving Recommendations Champagne is best served cold - between 43 and 48 degrees Fahrenheit. To get your champagne to this temperature, leave it in the fridge for a few days before opening. Never put champagne in the freezer, since contents are under pressure and bottles have a tendency to explode in freezers. We've also read that the quick chill can ruin the aromatics. If you need to chill champagne quickly, put it in an ice bucket filled with half ice and half water for about a half hour. When pouring, always pour the glass 3/4 full, in tall champagne flutes. America's Alcohol Certified Education Association provides online alcohol server training - to get your alcohol server's permit or to take alcohol server training classes in Washington and Oregon from the comfort of your own home, visit www.aacea.com.

Glass Shapes Confuse Even Experienced Bartenders

According to a recently published study in the British Medical Journal (BMJ), many people misjudge volume based on the shape of the container into which it is poured. This phenomenon, often referred to as "portion distortion," specifically relates to the unintentional pouring of more alcohol into a short, wide glass than into a tall, thin glass. In some instances a cocktail in a short, wide glass contained as much as a quarter more alcohol than the pourer intended. The BMJ study investigated whether training and experience could correct this tendency by comparing the pouring habits of a group of students and a group of experienced bartenders. All participants were asked to pour 11/2-ounce shots from a bottle into one of two types of glasses: short and wide and tall and slender. The students poured 30 percent more into the short glasses than the tall glasses. The experienced bartenders also overpoured, placing 20 percent more alcohol into the short glasses than the tall glasses. AACEAprovides alcohol server training which promotes responsible service and sales of alcohol. To get your alcohol servers permit in Washington visit www.aacea.com

Help Draw the Line Between Youth and Underage Drinking

In support of the Let’s Draw the Line campaign, hundreds of students came together to take a stance against underage drinking. These individuals made their own unique mark by painting blue lines down white cards and then physically “drew the line” as a united front at this year’s Prevention Summit. This event was designed to help reduce the problem of underage drinking in the State of Washington and encourage youth and young adults to get involved in their communities. During your alcohol server training you learn the importance of checking valid identification so that you do not serve alcohol to a minor. Providing alcohol to minors is a gross misdemeanor, with a potential penalty of $5,000 and a year in jail. Read RCW 66.44.270. In Washington State it is illegal for minors to be in a bar. As a bartender in Washington it is your responsibility to ensure that you check the identification of everyone frequenting the establishment in which you work. Minors frequenting off-limits area — Misrepresentation of age — Penalty — Classification of licensees. (1) Except as otherwise provided by RCW 66.44.316, 66.44.350, and 66.24.590, it shall be a misdemeanor: (a) To serve or allow to remain in any area classified by the board as off-limits to any person under the age of twenty-one years; (b) For any person under the age of twenty-one years to enter or remain in any area classified as off-limits to such a person, but persons under twenty-one years of age may pass through a restricted area in a facility holding a spirits, beer, and wine private club license; (c) For any person under the age of twenty-one years to represent his or her age as being twenty-one or more years for the purpose of purchasing liquor or securing admission to, or remaining in any area classified by the board as off-limits to such a person. (2) The Washington state liquor control board shall have the power and it shall be its duty to classify licensed premises or portions of licensed premises as off-limits to persons under the age of twenty-one years of age. AACEA provides alcohol server training that promotes responsible alcohol sales and service. Get your Washington alcohol permit online. For more information and to take your class from the comfort of your home visit www.aacea.com.

Help Prevent Underage Drinking

AACEA promotes responsible alcohol sales and service. During your alcohol server training you learn the importance of checking valid identification so that you do not serve alcohol to a minor. In Washington State it is illegal for minors to be in a bar. As a bartender in Washington it is your responsibility to ensure that you check the identification of everyone frequenting the establishment in which you work.

Underage drinking is illegal and destructive. The WSLCB has launched a campaign to raise awareness about the many excuses people, particularly some parents, use to perpetuate the myth that it's socially acceptable for those under 21 years old to drink beverage alcohol, whether it be liquor, wine, or beer. Adults must accept responsibility for preventing youth access to alcohol.

AACEA provides alcohol server training that promotes responsible alcohol sales and service. Get your Washington alcohol permit online. For more information and to take your class from the comfort of your home visit www.aacea.com.

In the Service of Care

Too many people all crammed into a bar, the sway back, rock forward, tipsy movements. There she comes again, that specimen of service, gracing everyone with smiles, gentle excuses, and spirits. She weaves through the crowd, never stopping, never dropping. Her heart beats to the rhythm of the music, her hand twitches through her tickets, and her mind keeps track of all the loose ends. In the corner, a dark space, far against the wall, she keeps an eye on those two love birds, filling the glass, or stopping to ask if the comfort is still there. Also, at arms length, she watches those bodies, all of those bodies, because her word is the law when it comes to making sure safety is upheld. Her service requires care for every individual, a blessing and a curse, as they beckon, are denied, yell and scream, blink and babble. Unexpectedly, righteously, she stands between that door. No one leaves with their breath on fire, or their track off kilter. A cab can be called, or a friend, and she knows just what to do, water and well wishing keeps this smile in service. -- The Author, Alexandra Erwin, is one of our runners up in the Scholarship to Save Lives competition. In addition to our $500 scholarship, we selected 3 recipients for a runner-up prize of $100. Thank you so much to Alexandra and to all of our entrants. AACEAprovides alcohol server training which promotes responsible service and sales of alcohol. AACEA is hosting a raffle for students enrolled in our alcohol server training classes – sign up today and you’re eligible to win $100 from AACEA and Len Riggs. To get your alcohol servers permit in Washington visit www.aacea.com.

Increased Menu Prices Could Mean More Money In Your Pocket

Restaurants may begin increasing menu prices next year without the fear of losing customers accustomed to deals and discounts, according to a recent report from Jeff Omohundro, a senior securities analyst at Wells Fargo Securities. Recent data from the Bureau of Labor Statistics shows inflation for food at home and dining out approaching the same rates. “With the rate of inflation for food at home increasing in recent months to 1.4 percent, in line with food away from home, we think restaurants may be better positioned to pass along menu price increases to consumers,” he said. We all know that increased menu prices leads to higher check averages, which leads to an increase in tips. Continuing to provide excellent service is key to taking advantage of increased menu prices. Add in an alcoholic beverage up sell and you are on your way! We all know the importance of server training in order to learn about responsible alcohol service. In order to get your bartending license or alcohol servers permit in Washington you must have an alcohol server permit. You can now take this class online at http://www.aacea.com. Len Riggs continues to offer this fun and informative class on alcohol server training and now from the comfort of your own home!

Inspections in Indiana Find Fewer Sales to Minors

Indiana recently passed a law requiring all carry-out alcohol customers to show ID when purchasing alcohol, regardless of age. The law was largely ridiculed; however, after the law was enacted, officers completed inspections on underage sales of alcohol, saying that sales to minors was down over 40% since 2009. During the inspections, people ages 18 to 20 accompany officers and try to buy alcohol. Indiana business owners are "getting the message about not serving to minors after being hit with citations and fines," said a Courier Press article. Indiana Excise Police Officer Travis Thickstun said that along with laws mandating certified server training, the tougher ID requirements helped improve compliance. The mandatory server classes, which last about two hours, cover not over-serving to intoxicated customers, how to spot fake IDs, and basic alcohol laws in the state. "Liquor store owners supported the stricter ID law," says the Courier Press article. "...It wasn't that inconvenient and it led to a drastic drop in attempts by minors to buy alcohol because they knew clerks had to card all customers." Laws like these help reduce the risks of alcohol, from service-to-minors to drunk driving. Like Indiana, Washington state also requires mandatory alcohol server training. This spring, Indiana revised their card law so that store clerks are no longer required to card customers who reasonably appear older than 40, similar to laws in Washington state. If you're looking to take bartending certification classes, or to complete your mandatory alcohol server training, AACEA has an easy online alcohol server training program to fit your needs. Sign up today and you’re eligible to win $100 from AACEA and Len Riggs. To get your alcohol servers permit in Washington visit www.aacea.com.

Louisiana Bar Card and Washington State MAST permit. Arizona Title 4 Basic Training Online AZ DLLC Alcohol Server Approved Certification Course California Responsible Beverage Service RBS TIPS Certificate Program On Off Premises ABC Florida Vendor State Compliant Montana Ohio Seller For Sellers Servers Bartenders and Managers Get your TABC Certification for selling serving alcohol in Texas Your official can be printed online upon completion Utah Mobile Friendly valid Bartender School on off premise server training permit classes by Len Riggs

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