Be a Better Bartender!

Whether you bartend part-time or full-time, it is one of the most lucrative jobs in the hospitality industry. Even when the economy is not in great shape, many people will still go out drinking. As a bartender, you can make decent cash on the spot from tips, but the better bartender you are, the more cash you will make!

To be a great bartender, you need to have a great personality. Smile, have a sense of humor, be outgoing, and enjoy your job. These are the things that really make a great bartender. As a bartender, you have a responsibility to not over-serve your guests. Not only does it put your job and the community at risk, but a drunken guest does not equal better tips!

BE ATTENTIVE. It is important that you are attentive. Be aware of when your guest is getting low on their drink. Don’t wait until they are finishing the last drop to ask if they want another. The key here is still not to over-serve!

BE KNOWLEDGEABLE. It is important that you know how to make a good drink. Be aware of ingredients in a drink in case you have to substitute. Know all of your basic drinks and know your wines! Food pairing is important in any establishment and it is important to know which wine to offer with each item on the menu.

BE ABLE TO MULTI-TASK. Remember that you are in customer service. Multi-tasking is key. Being able to take someone's drink order while giving change to someone else is efficient and saves you time.

KNOW YOUR REGULARS. At the minimum, know people's first name. If a customer comes in and sits at the bar on a regular basis, you should learn his name, his drink, his job, and his spouse's name. Be attentive to his needs and take the time to talk to him or her.

KNOW THE LAW! You play an important role in keeping your guests safe by selling alcohol responsibly and ensuring liquor laws are followed. It is crucial to check IDs carefully, watch for signs of intoxication and create an environment that discourages disorderly behavior.

AACEA provides alcohol server training which promotes responsible service and sales of alcohol. To get your alcohol servers permit in Washington visit www.aacea.com

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